Warranty & Service

We stand behind the quality and durability of our electric quad bikes and dirt bikes. All our products come with a manufacturer's warranty to give you peace of mind.

Standard Warranty Coverage

Our standard manufacturer's warranty typically covers:

  • Motor and Frame: Typically covered for 6 to 12 months against manufacturing defects.
  • Battery: Covered against defects in materials and workmanship. (Note: Battery capacity naturally degrades over time; standard degradation is not covered.)
  • Electronic Components: Covered for manufacturing faults.

What is Not Covered

The warranty does not cover:

  • Normal wear and tear (e.g., tires, brake pads, chains).
  • Damage resulting from misuse, accidents, or neglect.
  • Damage caused by improper assembly or maintenance.
  • Water damage if the vehicle was submerged or ridden in extreme conditions contrary to guidelines.
  • Modifications or use of non-approved aftermarket parts.

Making a Claim

If you believe your product has a manufacturing defect, please contact our support team immediately. You will need to provide your order number, a description of the issue, and clear photographs or videos illustrating the problem. Our team will guide you through the next steps, which may involve sending replacement parts or arranging a repair.